Territory Growth Leader & Coach

Colonial Group; North Laurel (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Colonial Group in Maryland is seeking a Territory Manager to oversee a designated service territory and lead Route Sales Representatives to grow the business while maintaining a high standard of customer satisfaction.

The role focuses on safety, performance coaching, renewals, and cash collection, with frequent travel to customer locations and strong collaboration with management. Customer retention and profitable growth are key objectives.

Qualifications

• Requires strong interpersonal, analytical, communication and customer service skills.
• Experience in sales, management, and leading teams is preferred.
• DOT certification and driving license are part of the requirements.

Responsibilities

• Promote and sustain a safety culture across the territory.
• Coach and develop Route Sales Representatives (RSRs) in your area.
• Lead and report to Service Manager or Sr. Territory Manager as applicable.
• Drive growth, renewals, and customer satisfaction within the territory.
• Coordinate collections for accounts receivable and manage service reviews with customers.
• Recruit, hire, and supervise Route Sales employees.
• Travel up to 60% to visit customers and supervise field staff.

Skills

Interpersonal skills

Analytical skills

Communication skills

Customer service

Negotiation

MS Office

Sales exposure

Management

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

Job description

Colonial Group in Maryland is seeking a Territory Manager to oversee a designated service territory and lead Route Sales Representatives to grow the business while maintaining a high standard of customer satisfaction.

The role focuses on safety, performance coaching, renewals, and cash collection, with frequent travel to customer locations and strong collaboration with management. Customer retention and profitable growth are key objectives.