Territory Account Manager – Madison (Industrial Sales)

Otis Elevator Company; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with company match

Health, dental, vision coverage

Three weeks paid vacation + holidays

Paid sick leave

Job summary

Otis Elevator Company in Madison, WI seeks a highly motivated Specialist, Account Manager to drive territory sales, margin growth, and customer satisfaction. You will retain maintenance agreements, renewals, and manage relationships to grow opportunities within the Madison region.

The role requires 2–4 years in outside sales or related fields, strong communication, and the ability to work in a team-oriented, technical environment. Otis offers comprehensive benefits and growth opportunities.

Qualifications

• 2–4 years of outside sales experience or related property management/HVAC sales experience.
• Strong written and verbal communication to build expectations with customers.
• Customer-centric approach with the drive to achieve satisfaction.
• Self-motivated and able to manage many projects simultaneously.
• Comfortable in a technical environment using Microsoft-based software.

Responsibilities

• Prospect, build, and maintain customer relationships to meet sales objectives.
• Retain and renew maintenance agreements by improving customer satisfaction.
• Manage account relationships to drive renewals and repairs.
• Conduct sales planners and needs assessments for targeted expansion.
• Assist with customer concern resolution with Operations.
• Partner with branch sales to identify business opportunities.
• Communicate competitive feedback to refine solutions and messaging.
• Use Otis sales tools to track opportunities, pipeline, and forecast sales.
• Manage opportunities in the CRM pipeline with accurate forecasting.

Skills

Outside sales

Communication skills

Customer focus

Self-motivation

Team-oriented

Education

Bachelor's degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Otis Elevator Company in Madison, WI seeks a highly motivated Specialist, Account Manager to drive territory sales, margin growth, and customer satisfaction. You will retain maintenance agreements, renewals, and manage relationships to grow opportunities within the Madison region.

The role requires 2–4 years in outside sales or related fields, strong communication, and the ability to work in a team-oriented, technical environment. Otis offers comprehensive benefits and growth opportunities.