Territory Account Manager - Elevator Solutions

Otis Elevator Company; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, dental, and vision coverage

Paid vacation and holidays

Paid sick leave

Job summary

Otis Elevator Company seeks a Specialist, Account Manager to cover the Madison, WI territory. You will prospect, build and maintain customer relationships, pursue territory sales and margin growth, and renew maintenance agreements through MFA program.

You will use Otis sales tools, manage opportunities in the CRM, forecast results, and collaborate with branch teams to identify business opportunities. A Bachelor’s degree or equivalent experience is required; 2–4 years outside sales experience

Qualifications

• Prospect, build and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.
• Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunity.
• Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
• Assist with customer concern resolution along with Operations.
• Partner with branch business development sales team to identify business development opportunities.
• Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

Responsibilities

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.
• Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunity.
• Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
• Assist with customer concern resolution along with Operations.
• Partner with branch business development sales team to identify business development opportunities.
• Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

Skills

Outside sales

Customer relationships

Communication skills

Time management

Team oriented

Self-motivated

Leadership skills

Education

Bachelor's degree or equivalent work experience

Tools

CRM software

Microsoft Office

Job description

Otis Elevator Company seeks a Specialist, Account Manager to cover the Madison, WI territory. You will prospect, build and maintain customer relationships, pursue territory sales and margin growth, and renew maintenance agreements through MFA program.

You will use Otis sales tools, manage opportunities in the CRM, forecast results, and collaborate with branch teams to identify business opportunities. A Bachelor’s degree or equivalent experience is required; 2–4 years outside sales experience