Territory Account Manager: Growth, Renewals & Tech Sales

Otis Elevator Company; Lanham (MD); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Comprehensive medical/dental/vision

Paid vacation & holidays

Paid sick leave

Life insurance

Voluntary benefits

Tuition reimbursement

Service recognition bonuses

Job summary

Otis Elevator Company in Lanham, MD is seeking an Account Manager to drive territory sales, margin growth, and customer satisfaction across Southern DC and Southern Maryland. You will prospect, build relationships, and serve as a technical sales consultant.

This role requires 1–4 years outside sales, strong communication, and a customer-centric mindset. You’ll renew maintenance agreements, manage opportunities in CRM, and collaborate with branch teams to uncover new business.

Qualifications

• 1–4 years of outside sales or related experience.
• Ability to work in a team-oriented, dynamic environment.
• Strong written and verbal communication with internal and external customers.
• Customer-centric approach with desire to satisfy customers.
• Self-motivated with ability to manage multiple projects.
• Comfortable in a technical environment using Microsoft software.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Prospect, build, and maintain customer relationships to exceed sales objectives.
• Retain and renew maintenance agreements to improve customer satisfaction.
• Manage account relationships to drive renewals and repair opportunities.
• Conduct sales planning and needs assessments for targeting.
• Support customer concerns with Operations and service teams.
• Collaborate with branch sales to identify business opportunities.
• Communicate competitive feedback and market dynamics internally.
• Use Otis sales tools to track opportunities, pipeline, and forecast.
• Manage opportunities in CRM and provide accurate forecasts.

Skills

Outside sales experience

Team-oriented

Communication skills

Customer focus

Time management

MS Office literacy

Leadership skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

CRM software

Job description

Otis Elevator Company in Lanham, MD is seeking an Account Manager to drive territory sales, margin growth, and customer satisfaction across Southern DC and Southern Maryland. You will prospect, build relationships, and serve as a technical sales consultant.

This role requires 1–4 years outside sales, strong communication, and a customer-centric mindset. You’ll renew maintenance agreements, manage opportunities in CRM, and collaborate with branch teams to uncover new business.