Account Manager - Elevator Solutions & Territory Growth

Otis Elevator Company; Kaukauna (WI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) plan with match

Medical coverage

Vacation and holidays (3 weeks)

Paid sick leave

Life insurance

Disability coverage

Voluntary benefits

Tuition reimbursement

Service bonuses

Job summary

Otis Elevator Company is seeking a motivated Specialist, Account Manager for the Green Bay, WI territory to drive sales, renewals, and customer satisfaction. You will manage relationships, explore opportunities, and collaborate with operations to ensure service excellence.

The role requires 2–4 years of outside sales experience, strong communication, and a team-oriented mindset. A Bachelor’s degree or equivalent work experience is required, with on-site work in Wisconsin.

Qualifications

• Outside sales experience in a related field is preferred.
• Strong written and verbal communication with a customer-focused mindset.
• Ability to thrive in a team-oriented, dynamic environment.
• Self-motivated with the ability to manage multiple projects simultaneously.
• Comfortable in a technical environment and proficient with Microsoft software.
• Bachelor’s degree or equivalent work experience required.

Responsibilities

• Prospect, build, and maintain customer relationships to meet sales objectives and drive margin growth.
• Retain and renew maintenance agreements by improving customer satisfaction.
• Manage account relationships to drive renewals and repair opportunities.
• Conduct sales planning and needs assessments to inform targeting and expansions.
• Assist with customer concern resolution alongside Operations.
• Collaborate with branch business development to identify opportunities.
• Provide competitive feedback and market insights to refine solutions.
• Utilize Otis sales tools to track opportunities, pipeline, and forecast results.
• Maintain a accurate CRM pipeline and forecasting.

Skills

Outside sales

Customer relationships

Communication

Team oriented

Self-motivated

Technical aptitude

Education

Bachelor’s degree or equivalent

Job description

Otis Elevator Company is seeking a motivated Specialist, Account Manager for the Green Bay, WI territory to drive sales, renewals, and customer satisfaction. You will manage relationships, explore opportunities, and collaborate with operations to ensure service excellence.

The role requires 2–4 years of outside sales experience, strong communication, and a team-oriented mindset. A Bachelor’s degree or equivalent work experience is required, with on-site work in Wisconsin.