Strategic Territory Account Manager

Otis Worldwide Corporation; Madison (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) match

Medical, dental & vision coverage

Paid vacation

Tuition reimbursement

Life insurance

Job summary

Otis Worldwide Corporation is seeking a Specialist, Account Manager for the Madison, WI territory. You will prospect, build customer relationships, and drive territory sales and margin growth while maintaining high customer satisfaction.

The role emphasizes renewal of maintenance agreements, handling MFA improvements, and collaborating with branch sales to identify opportunities. A Bachelor’s degree or equivalent experience is required.

Qualifications

• Minimum 2–4 years outside sales or related property management/HVAC sales experience.
• Strong written and verbal communication skills to set expectations with customers.
• Customer-centric approach with ability to manage multiple projects simultaneously.
• Self-motivated, collaborative, and comfortable in a technical MS software environment.

Responsibilities

• Prospect, build, and maintain customer relationships to meet sales targets.
• Drive territory sales and margin growth while ensuring customer satisfaction.
• Renew maintenance agreements and pursue repair opportunities within the installed base.
• Utilize CRM to track opportunities, forecast sales results, and gather competitive feedback.

Skills

Outside sales

Customer relationships

Communication

Time management

Education

Bachelor’s degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Otis Worldwide Corporation is seeking a Specialist, Account Manager for the Madison, WI territory. You will prospect, build customer relationships, and drive territory sales and margin growth while maintaining high customer satisfaction.

The role emphasizes renewal of maintenance agreements, handling MFA improvements, and collaborating with branch sales to identify opportunities. A Bachelor’s degree or equivalent experience is required.