Strategic Account Manager – Madison Territory, Growth Focus

Otis Worldwide Corporation; Madison (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision coverage

Paid vacation and holidays

Life insurance

Parental leave

Job summary

Otis Worldwide Corporation is seeking a Specialist, Account Manager for the Madison, WI territory. You will prospect, build relationships, and drive revenue while delivering exceptional customer service in a dynamic, team-oriented environment.

The role requires 2–4 years of outside sales experience, strong communication skills, and a customer-centric mindset. A Bachelor’s degree or equivalent work experience is preferred, with focus on growth, renewals, and maintenance opportunities.

Qualifications

• 2–4 years of outside sales or related experience in property management or HVAC sales.
• Strong written and verbal communication skills to develop expectations with customers.
• Customer-centric approach with the ability to manage multiple projects and priorities.

Responsibilities

• Prospect and build new relationships; maintain existing ones.
• Aim to meet or exceed sales objectives and margins.
• Serve as a technical sales consultant to customers in the Madison, WI territory.
• Retain and renew maintenance agreements and improve customer satisfaction.
• Manage and nurture account relationships to drive renewals and repair opportunities.
• Conduct sales planning and needs assessments for targeting and expansion.
• Collaborate with Operations to resolve customer concerns.
• Use sales tools to track opportunities, pipeline, and forecast results.
• Maintain accurate CRM pipeline and forecasts.

Skills

Outside sales

Customer relationships

Communication

Self-motivation

Education

Bachelor's degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Otis Worldwide Corporation is seeking a Specialist, Account Manager for the Madison, WI territory. You will prospect, build relationships, and drive revenue while delivering exceptional customer service in a dynamic, team-oriented environment.

The role requires 2–4 years of outside sales experience, strong communication skills, and a customer-centric mindset. A Bachelor’s degree or equivalent work experience is preferred, with focus on growth, renewals, and maintenance opportunities.