Territory Account Manager - Growth & Renewals

Otis Elevator Co.; Essex Junction (VT); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Medical coverage

Paid vacation

Job summary

Otis Elevator Company is seeking a Sr. Associate, Account Manager for the Essex Junction, VT territory. You will prospect, build and maintain customer relationships, drive sales, and manage renewals while coordinating with operations and the branch sales team.

The role requires 2–4 years of outside sales or related experience, strong communication skills, and a customer-centric mindset. A Bachelor's degree or equivalent work experience is expected. Otis offers comprehensive benefits and training.

Qualifications

• 2–4 years of outside sales experience or in property management/HVAC sales.
• Strong written and verbal communication to build expectations with customers.
• Customer-centric with a strong desire to achieve satisfaction.
• Self-motivated and able to manage multiple projects and responsibilities.
• Comfortable in a technical environment using Microsoft-based software.
• Strong leadership, goal orientation and time management.

Responsibilities

• Prospect, build and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the territory.
• Retain and renew maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunities.
• Conduct sales planning and needs assessments for account targeting and expansion within installed base.
• Assist with customer concern resolution with Operations.
• Partner with branch sales team to identify business development opportunities.
• Communicate competitive feedback and market dynamics to refine messaging and solutions.

Skills

Outside sales

Customer relationships

Communication skills

Team environment

Time management

Education

Bachelor’s degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Otis Elevator Company is seeking a Sr. Associate, Account Manager for the Essex Junction, VT territory. You will prospect, build and maintain customer relationships, drive sales, and manage renewals while coordinating with operations and the branch sales team.

The role requires 2–4 years of outside sales or related experience, strong communication skills, and a customer-centric mindset. A Bachelor's degree or equivalent work experience is expected. Otis offers comprehensive benefits and training.