Strategic Account Manager – Territory Growth & Renewals

Otis Elevator Co.; Lorton (VA); Vor Ort; USD 70.000 - 115.000; Vollzeit

Benefits dieser Stelle

401(k) plan with company match

Medical, prescription, dental, and or/

Paid vacation and holidays

Life insurance and disability coverage

Tuition reimbursement

Zusammenfassung

Otis Elevator Company is seeking an Account Manager for the Lorton, VA territory. You will drive territory sales and margin growth, maintain maintenance renewals, and deliver exceptional customer satisfaction in a collaborative, fast-paced environment.

The role emphasizes building strategic relationships, conducting needs assessments, and leveraging Otis tools and CRM for accurate forecasting. A bachelor’s degree or equivalent experience is required.

Qualifikationen

• 2-4 years of outside sales experience or relevant experience in property management or HVAC sales.
• Strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
• Ability to work in a highly team-oriented and dynamic environment.

Aufgaben

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.
• Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunities.
• Conduct sales planners and needs assessments to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
• Assist with customer concern resolution along with Operations.
• Partner with branch business development sales team to identify business development opportunities.
• Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
• Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

Kenntnisse

Outside sales

Customer relationships

Communication skills

Team oriented

Time management

Ausbildung

Bachelor’s degree or equivalent work experience

Jobbeschreibung

Otis Elevator Company is seeking an Account Manager for the Lorton, VA territory. You will drive territory sales and margin growth, maintain maintenance renewals, and deliver exceptional customer satisfaction in a collaborative, fast-paced environment.

The role emphasizes building strategic relationships, conducting needs assessments, and leveraging Otis tools and CRM for accurate forecasting. A bachelor’s degree or equivalent experience is required.