Territory Account Manager, Elevator Solutions

Tech Sales Jobs; North Charleston (SC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision coverage

Paid vacation and holidays

Life insurance

Disability coverage

Tuition reimbursement

Job summary

Otis Elevator Company is seeking a Specialist, Account Manager for the North Charleston, SC area. The role focuses on territory sales, margin growth, and customer satisfaction, with on-site responsibilities and a strong emphasis on managing accounts and renewals in a highly collaborative environment.

You will build relationships, plan sales moves, and work with operations to address customer needs. A technical sales background and customer-centric mindset are essential, along with effective

Qualifications

• 2-4 years of outside sales or related experience in property management or HVAC sales.
• Strong written and verbal communication skills.
• Customer-centric with a desire to achieve customer satisfaction.
• Self-motivated with ability to manage multiple projects.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Prospect and maintain customer relationships to meet sales and margin goals.
• Renew maintenance agreements by improving customer satisfaction via MFA program.
• Manage account relationships to drive renewals and repair opportunities.
• Conduct sales planning and needs assessments for targeting and expansion.
• Assist with customer concern resolution along with Operations.
• Partner with branch business development sales team to identify opportunities.
• Actively communicate competitive feedback and market insights to refine strategy.
• Use Otis sales tools to track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

Skills

Outside sales

Account management

Customer relationships

Communication skills

Education

Bachelor’s degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Otis Elevator Company is seeking a Specialist, Account Manager for the North Charleston, SC area. The role focuses on territory sales, margin growth, and customer satisfaction, with on-site responsibilities and a strong emphasis on managing accounts and renewals in a highly collaborative environment.

You will build relationships, plan sales moves, and work with operations to address customer needs. A technical sales background and customer-centric mindset are essential, along with effective