Territory Account Manager

LexisNexis Legal & Professional group; United States; Remote; USD 66,000 - 109,000; Full time

Benefits offered by this job

Country-specific benefits

Job summary

LexisNexis Legal & Professional group seeks a seasoned account manager to oversee client relationships within a medium-sized territory, driving retention and commercial growth. You will act as a mature professional, providing informal guidance and occasionally leading small sales teams.

Your role includes establishing clear objectives for sales calls, presenting standard materials, developing a customer contact plan to launch product updates, handling inquiries and complaints, and identifying

Qualifications

• Experience managing accounts in a sales/CRM environment.
• Ability to lead small teams and guide colleagues.
• Strong customer-focused and relationship-building skills.
• Excellent communication and negotiation abilities.
• Familiarity with trade shows and campaigns.

Responsibilities

• Maintain relationships with customers and develop solutions for growth.
• Set objectives for sales calls; present standard materials and gather relevant information.
• Develop and implement a customer contact plan for product launches and campaigns; be the first point of contact for queries and resolve issues.
• Identify potential customers and opportunities through outreach, referrals, and events; propose products or services to meet needs.

Skills

Customer-Focused Approach

Strengthens Customer Connections

Account/Client Management

Initiates Compelling Sales Conversa­t­

Knows the Buying Influences

Manages Buyer Indifference

Builds Rapport

Understands Customer Needs

Understands the Buying Process

Manages Resistance

Understands Issues/Motivations

In-Depth Questioning

Maintains the Relationship

Job description

LexisNexis Legal & Professional group seeks a seasoned account manager to oversee client relationships within a medium-sized territory, driving retention and commercial growth. You will act as a mature professional, providing informal guidance and occasionally leading small sales teams.

Your role includes establishing clear objectives for sales calls, presenting standard materials, developing a customer contact plan to launch product updates, handling inquiries and complaints, and identifying