Field Account Leader – Growth & Retention

LexisNexis Legal & Professional group; Oregon; Hybrid; USD 66,000 - 109,000; Full time

Job summary

LexisNexis Legal & Professional group is seeking a skilled Account Manager to oversee a medium-sized territory, driving retention and growth. The role involves guiding a team, developing customer strategies, and leading targeted sales initiatives.

The position emphasizes relationship building, understanding customer needs, and delivering tailored solutions while ensuring compliance with company policies and procedures. Strong communication is required across various sales activities.

Qualifications

• Customer-Focused Approach - Experienced; aligns efforts to meet key customer needs.
• Strengthens Customer Connections - Experienced; builds trust and lasting relationships.
• Account/Client Management - Experienced; manages client accounts for mutual benefit.
• Initiates Compelling Sales Conversations - Experienced; drives productive sales talks.
• Knows the Buying Influences - Experienced; identifies key decision-makers.
• Manages Buyer Indifference - Experienced; addresses concerns to move sales forward.
• Builds Rapport - Experienced; quickly establishes trust with buyers.

Responsibilities

• Key Account Management - Maintain relationships with customers, supervising a team if needed.
• Customer Needs Clarification - Set objectives for calls, present standard materials, assess interest.
• Customer Relationship Management / Account Management - Develop and execute customer contact plans; handle inquiries.
• Customer Relationship Development / Prospecting - Build new relationships and engage potential customers.
• Sales Opportunities Creation - Identify potential customers via referrals, trade shows, and conferences.
• Sell Customer Propositions - Propose products that meet customer needs and secure purchase at standard terms.
• Operational Compliance - Identify and escalate policy/regulatory noncompliance within the team.

Skills

Account/Client Management

Initiates Compelling Sales Discussions

Knows Buying Influences

Manages Buyer Indifference

Builds Rapport

Understands Customer Needs

Understands the Buying Process

Maintains the Relationship

Job description

LexisNexis Legal & Professional group is seeking a skilled Account Manager to oversee a medium-sized territory, driving retention and growth. The role involves guiding a team, developing customer strategies, and leading targeted sales initiatives.

The position emphasizes relationship building, understanding customer needs, and delivering tailored solutions while ensuring compliance with company policies and procedures. Strong communication is required across various sales activities.