Senior Field Account Manager — Growth & Retention

Relx Plc; California; On-site; USD 90,000 - 130,000; Full time

Job summary

RELX plc is seeking an experienced account manager to oversee medium-sized territory client relationships and drive retention and growth. You will act as a seniorAdvisor, providing guidance and occasionally leading small sales teams to achieve revenue targets.

The role emphasizes proactive customer engagement, solution development, and collaboration with stakeholders to launch products and campaigns, while ensuring high service levels and proactive issue resolution.

Qualifications

• Experience in managing client accounts within a sales or account management role.
• Proven ability to develop solutions and drive opportunities with mid-sized customers.
• Track record of guiding customers through product launches and campaigns.

Responsibilities

• Maintain relationships with customers and supervise an account management team where applicable.
• Set objectives for calls/meetings; present materials; assess interest and information needs.
• Serve as first point of contact for queries and complaints, routing complex issues to others.

Skills

Account management

Relationship building

Sales opportunity identification

Customer needs assessment

Team leadership

Job description

RELX plc is seeking an experienced account manager to oversee medium-sized territory client relationships and drive retention and growth. You will act as a seniorAdvisor, providing guidance and occasionally leading small sales teams to achieve revenue targets.

The role emphasizes proactive customer engagement, solution development, and collaboration with stakeholders to launch products and campaigns, while ensuring high service levels and proactive issue resolution.