Strategic Field Account Manager

RELX; United States; Remote; USD 66,000 - 109,000; Full time

Job summary

RELX in the United States seeks a seasoned account management professional to manage client portfolios in a medium-sized territory, driving retention and growth. You will lead relationships, guide a team of junior account staff when needed, and act as a trusted advisor.

Responsibilities include maintaining relationships, clarifying customer needs, coordinating product launches, prospecting new customers, and ensuring compliance with company policies while delivering exceptional service.

Qualifications

• Experience managing client accounts and guiding teams to growth.
• Ability to build solutions and generate opportunities with customers.
• Strong communication and problem-solving skills.
• Proven track record in customer retention and growth.

Responsibilities

• Maintain relationships with customers and supervise account teams as needed.
• Develop solutions, generate opportunities, and meet customer demands.
• Clarify customer needs and present products or services effectively.
• Develop and implement a customer contact plan for launches and campaigns.
• Lead prospecting to build new relationships and opportunities.
• Identify potential customers and propose appropriate products and configurations.

Skills

Account Management

Customer Relationship Management

Sales

Negotiation

Strategic Planning

Leadership

Job description

RELX in the United States seeks a seasoned account management professional to manage client portfolios in a medium-sized territory, driving retention and growth. You will lead relationships, guide a team of junior account staff when needed, and act as a trusted advisor.

Responsibilities include maintaining relationships, clarifying customer needs, coordinating product launches, prospecting new customers, and ensuring compliance with company policies while delivering exceptional service.