Client Overview:
Our client is an established international aid organization that supports vulnerable communities through rapid crisis response and long-term assistance programs. The organization values dignity, professionalism, collaboration, and dependable service to the people and communities the organization supports. Our client is currently looking to add a Temporary Front Desk Assistant to their team.
Salary/Hourly Rate:
$19/hr
Position Overview:
The Temporary Front Desk Assistant will serve as the welcoming first point of contact for staff, clients, and visitors while providing reliable administrative and program support. This onsite role requires a professional, organized, and bilingual communicator who can manage a busy reception area with care and efficiency. Success as a Temporary Front Desk Assistant means maintaining accurate records, directing people to the right resources, and supporting smooth daily office operations. The schedule is Monday, Tuesday, Wednesday, and Friday from 8:30 a.m. to 4:30 p.m., with Thursdays off.
Responsibilities of the Temporary Front Desk Assistant:
- Welcome staff, clients, and visitors in person and by phone with courtesy and professionalism.
- Respond to inquiries and connect individuals with the appropriate internal staff or external resources.
- Schedule appointments, complete follow-up calls, and manage voicemail messages.
- Check clients in for appointments and receive or route documents according to established procedures.
- Maintain current reception-area information, bulletin boards, forms, and flyers.
- Ensure staff, clients, and visitors complete required arrival check-in procedures.
- Maintain electronic and physical records, including sign-in logs, tracking cards, payment documentation, and office asset records.
- File, scan, fax, and securely dispose of documents in accordance with confidentiality and records-retention procedures.
- Receive payments, donations, and deliveries; provide receipts and follow financial-handling processes.
- Organize and maintain supplies and files in office and storage areas.
- Train, schedule, and oversee volunteers supporting reception activities.
- Participate in team meetings, staff development, and organizational activities.
- Follow agency policies, procedures, and protocols while completing other related duties as assigned.
Required Experience/Skills for the Temporary Front Desk Assistant:
- Fluency in spoken and written Spanish and English.
- Strong customer service, communication, and interpersonal skills.
- Excellent organization and attention to detail.
- Ability to manage multiple priorities in a busy reception environment.
- Professional, respectful, and welcoming demeanor.
- Ability to handle confidential information and follow established procedures.
- Competence with administrative tasks such as filing, scanning, recordkeeping, appointment scheduling, and message management.
Preferred Experience/Skills for the Temporary Front Desk Assistant:
- Previous front desk, reception, administrative support, or community-services experience.
- Experience assisting clients with referrals, appointments, or program-related documentation.
- Experience training or coordinating volunteers.
- Familiarity with handling payments, donations, deliveries, or office assets.
Education Requirements:
- High school diploma is required.
- Additional education or post-secondary coursework is preferred.
Benefits:
- Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).