Client Overview
Our client is an established international aid organization that supports vulnerable communities through rapid crisis response and long-term assistance programs. The organization values dignity, professionalism, collaboration, and dependable service to the people and communities the organization supports.
Temporary Front Desk Assistant
Our client is currently looking to add a Temporary Front Desk Assistant to their team.
Salary/Hourly Rate
$19/hr
Position Overview
The Temporary Front Desk Assistant will serve as the welcoming first point of contact for staff, clients, and visitors while providing reliable administrative and program support. This onsite role requires a professional, organized, and bilingual communicator who can manage a busy reception area with care and efficiency. Success as a Temporary Front Desk Assistant means maintaining accurate records, directing people to the right resources, and supporting smooth daily office operations. The schedule is Monday, Tuesday, Wednesday, and Friday from 8:30 a.m. to 4:30 p.m., with Thursdays off.
Responsibilities Of The Temporary Front Desk Assistant
- Welcome staff, clients, and visitors in person and by phone with courtesy and professionalism.
- Respond to inquiries and connect individuals with the appropriate internal staff or external resources.
- Schedule appointments, complete follow-up calls, and manage voicemail messages.
- Check clients in for appointments and receive or route documents according to established procedures.
- Maintain current reception-area information, bulletin boards, forms, and flyers.
- Ensure staff, clients, and visitors complete required arrival check-in procedures.
- Maintain electronic and physical records, including sign-in logs, tracking cards, payment documentation, and office asset records.
- File, scan, fax, and securely dispose of documents in accordance with confidentiality and records-retention procedures.
- Receive payments, donations, and deliveries; provide receipts and follow financial-handling processes.
- Organize and maintain supplies and files in office and storage areas.
- Train, schedule, and oversee volunteers supporting reception activities.
- Participate in team meetings, staff development, and organizational activities.
- Follow agency policies, procedures, and protocols while completing other related duties as assigned.
Required Experience/Skills For The Temporary Front Desk Assistant
- Fluency in spoken and written Spanish and English.
- Strong customer service, communication, and interpersonal skills.
- Excellent organization and attention to detail.
- Ability to manage multiple priorities in a busy reception environment.
- Professional, respectful, and welcoming demeanor.
- Ability to handle confidential information and follow established procedures.
- Competence with administrative tasks such as filing, scanning, recordkeeping, appointment scheduling, and message management.
Preferred Experience/Skills For The Temporary Front Desk Assistant
- Previous front desk, reception, administrative support, or community-services experience.
- Experience assisting clients with referrals, appointments, or program-related documentation.
- Experience training or coordinating volunteers.
- Familiarity with handling payments, donations, deliveries, or office assets.
Education Requirements
- High school diploma is required.
- Additional education or post-secondary coursework is preferred.
Benefits
- Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).