Temporary Energy Assistance Coordinator

Paycom; Tacoma, Northern (WA, KY); Hybrid; USD 42,000 - 62,000; Part time

Job summary

Paycom in Tacoma, WA seeks an Energy Assistance Coordinator to welcome clients, provide information on energy assistance, and collect documentation. The role involves answering phones, scheduling appointments, and guiding applicants through eligibility with careful data handling.

Candidates should demonstrate active listening, de-escalation, interviewing, and solid data-entry skills, plus proficiency with MS Word, Excel, and Outlook.

Qualifications

• High School diploma or GED equivalent.
• 1+ year of clerical or public contact work experience.

Responsibilities

• Welcomes clients and provides information and instructions regarding energy assistance.
• Answers telephones and schedules office appointments.
• Collects required supporting documentation and maintains confidential client files.
• Calculates level of assistance using the provided formula and notifies applicants of eligibility.
• Performs follow-up with participants and provides referrals to other social services.

Skills

Active listening

De-escalation

Interviewing

Data entry

Documentation

Typing 30 wpm

MS Word

MS Excel

MS Outlook

Organization

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS Outlook

Job description

Paycom in Tacoma, WA seeks an Energy Assistance Coordinator to welcome clients, provide information on energy assistance, and collect documentation. The role involves answering phones, scheduling appointments, and guiding applicants through eligibility with careful data handling.

Candidates should demonstrate active listening, de-escalation, interviewing, and solid data-entry skills, plus proficiency with MS Word, Excel, and Outlook.