Teller Trainee: Launch Your Banking Career

Rockland Trust; Boston (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Rockland Trust, a full-service commercial bank headquartered in Massachusetts, is seeking a Teller Trainee to join our branch network. You’ll greet customers, advise on products, and process routine financial transactions, helping to build relationships and support branch goals.

We value a friendly, professional, and patient approach, with ability to work standing for long periods and lift up to 50 pounds. Training will be provided to ensure success in this frontline role while promoting the

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Comfortable using technology, including computers, to facilitate the achievement of business goals.
• Sales and service-oriented personality.
• Professional appearance.
• Positive approach to interactions with customers and team members.
• Ability to work within normal office requirements, with long periods of standing and continuous customer support.
• Ability to lift and carry up to 50 pounds.
• Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
• Ability to successfully complete all required onboarding, job-specific, compliance, regulatory, operational, and continuing education training programs within established timeframes.

Responsibilities

• Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
• Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
• Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
• Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
• Make decisions alongside immediate supervisor, which may become more extensive as position gains in knowledge and experience.
• Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust’s Teller Training.
• Perform any other duties as assigned by management.

Skills

Communication skills

Tech-savvy

Sales oriented

Professional appearance

Customer service

Positive attitude

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

Rockland Trust, a full-service commercial bank headquartered in Massachusetts, is seeking a Teller Trainee to join our branch network. You’ll greet customers, advise on products, and process routine financial transactions, helping to build relationships and support branch goals.

We value a friendly, professional, and patient approach, with ability to work standing for long periods and lift up to 50 pounds. Training will be provided to ensure success in this frontline role while promoting the