Teller Trainee: Launch Your Banking Career

Rockland Trust; Osterville (MA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Long Term Disability & Life Insurance

Tuition Assistance

Wellness program

Job summary

Rockland Trust is hiring a Teller Trainee to be at the heart of our branches, delivering personalized service while building relationships with customers. You’ll learn banking products, handle transactions, and support branch goals in a collaborative environment.

You’ll work with a friendly team, gain customer‑facing experience, and advance through Rockland Trust’s Teller Training program, contributing to a positive, customer‑centric culture.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Comfortable using technology, including computers, to facilitate business goals.
• Sales and service‑oriented personality.
• Professional appearance.
• Positive approach to interactions with customers and team members.
• Ability to stand for long periods and lift up to 50 pounds.
• Willingness to work weekends, as customer needs dictate.
• Ability to complete onboarding, job‑specific, compliance, regulatory, operational, and continuing education training programs within timeframes.
• 1–2 years teller experience or cash handling preferred.

Responsibilities

• Greet customers entering the branch and guide them to the right colleague.
• Provide constant customer support with efficient, courteous service in person and by phone.
• Inform customers about Rockland Trust banking products suited to their needs.
• Process deposits, withdrawals, payments, cash checks, and other transactions accurately.
• Make decisions alongside supervisor as knowledge grows.
• Collaborate with training and branch teams to complete Teller Training.
• Perform any other duties as assigned by management.

Skills

Communication

Sales skills

Tech savvy

Professional appearance

Positive attitude

Lifting 50 lbs

Weekend availability

Training onboarding

Education

High school diploma

Job description

Rockland Trust is hiring a Teller Trainee to be at the heart of our branches, delivering personalized service while building relationships with customers. You’ll learn banking products, handle transactions, and support branch goals in a collaborative environment.

You’ll work with a friendly team, gain customer‑facing experience, and advance through Rockland Trust’s Teller Training program, contributing to a positive, customer‑centric culture.