Teller Trainee: Launch a Customer-Centric Banking Career

Rockland Trust; Boston (MA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K retirement plan

Tuition Assistance

Long Term Disability & Life Insurance

Job summary

Rockland Trust, a full-service commercial bank, is seeking a Teller Trainee to greet customers, process transactions, and identify banking solutions that meet individual needs.

You will be the friendly face of the branch, delivering efficient service while supporting ongoing training in a community-focused environment. The role emphasizes accurate, courteous interactions and opportunities for growth within Rockland Trust's culture.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills essential.
• Sales and service orientation with a customer-focused approach.
• Comfortable using technology to facilitate banking tasks.
• Positive, professional, and customer-friendly demeanor.

Responsibilities

• Greet customers and serve as the first point of contact at the branch.
• Engage in customer support via in-person and phone interactions.
• Provide information on banking products that meet customer needs.
• Handle deposits, withdrawals, transfers, and other transactions accurately.
• Collaborate with training and branch teams to complete onboarding and training.

Skills

Verbal communication

Written communication

Sales skills

Customer service

Professional appearance

Tech-savvy

Team player

Education

High school diploma or equivalent

Job description

Rockland Trust, a full-service commercial bank, is seeking a Teller Trainee to greet customers, process transactions, and identify banking solutions that meet individual needs.

You will be the friendly face of the branch, delivering efficient service while supporting ongoing training in a community-focused environment. The role emphasizes accurate, courteous interactions and opportunities for growth within Rockland Trust's culture.