Teller Trainee: Launch Your Banking Career

Rockland Trust; Wakefield (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Tuition Assistance

Job summary

Rockland Trust is seeking a Teller Trainee to join our branch teams in Massachusetts. You will greet customers, handle transactions, and provide product guidance to meet individual financial needs, while representing our community‑focused brand.

You'll develop skills through on‑the‑job training and work closely with branch staff to deliver accurate service, build relationships, and support daily operations in a busy retail banking environment.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Comfortable using technology, including computers.
• Sales and service‑oriented personality.
• Professional appearance.
• Positive approach to interactions with customers and team members.
• Ability to work within normal office requirements, with long periods of standing and continuous customer support.
• Willingness to work flexible schedules, including weekends.

Responsibilities

• Greet customers and guide them to the appropriate colleague.
• Provide consistent customer service in person and by phone.
• Explain banking products and services that fit each customer's needs.
• Accurately handle deposits, withdrawals, and other transactions.
• Collaborate with supervisor during onboarding and training.
• Perform other duties as assigned by management.

Skills

Strong verbal and written comms

Customer service

Sales oriented

Technology proficient

Professional appearance

Teamwork

Flexibility (weekends)

Education

High school diploma or equivalent

Job description

Rockland Trust is seeking a Teller Trainee to join our branch teams in Massachusetts. You will greet customers, handle transactions, and provide product guidance to meet individual financial needs, while representing our community‑focused brand.

You'll develop skills through on‑the‑job training and work closely with branch staff to deliver accurate service, build relationships, and support daily operations in a busy retail banking environment.