Teller Operations & Sales Manager

FirstBank; Murfreesboro (TN); On-site; USD 52,000 - 62,000; Full time

Job summary

FirstBank in Murfreesboro, TN seeks a Teller Manager to supervise Teller operations and sales activities, ensuring prompt service and daily balance accuracy. The role collaborates with managers and staff across locations to deliver FirstBank's distinctive service excellence.

Responsibilities include coaching tellers, ensuring compliance with procedures, training new staff, managing cash handling, risk controls, and participating in community events to promote bank services.

Qualifications

• Minimum five years of teller experience required.
• Strong knowledge of bank procedures and compliance.
• Must be bondable and able to operate within regulatory guidelines.

Responsibilities

• Monitor Teller sales and service execution to maximize opportunities and ensure high-quality service.
• Coach Teller staff and engage them in sales activities.
• Supervise daily teller operations including cash drawers, balancing, vault, and ATM duties.
• Train new tellers through coaching and performance monitoring.
• Protect the bank from risk by following procedures and confidentiality guidelines.

Skills

Leadership

Coaching

Customer Service

Education

High school diploma or equivalent

Job description

FirstBank in Murfreesboro, TN seeks a Teller Manager to supervise Teller operations and sales activities, ensuring prompt service and daily balance accuracy. The role collaborates with managers and staff across locations to deliver FirstBank's distinctive service excellence.

Responsibilities include coaching tellers, ensuring compliance with procedures, training new staff, managing cash handling, risk controls, and participating in community events to promote bank services.