Retail Banking Area Leader: Growth, Service & Strategy

FirstBank; Murfreesboro (TN); On-site; USD 90,000 - 135,000; Full time

Job summary

FirstBank seeks an Area Manager to lead retail financial centers in the Murfreesboro market. You will oversee daily operations, service levels, and key customer relationships to drive growth and financial goals through strategic acquisition and service initiatives.

You will coach staff, manage deposits and loans, ensure compliance with policy and regulatory requirements, and promote FirstBank's high standard of customer service. Occasional market travel is required.

Qualifications

• 5+ years in banking retail or lending environments.
• 3+ years in leadership roles preferred.
• Proven ability to build and deepen customer relationships.
• Experience establishing risk and control environments.
• Proficient with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Collaborate with area management to develop and execute financial-center sales strategies.
• Lead, coach, and motivate staff to meet sales goals and provide excellent service.
• Maintain and grow customer relationships to increase deposits and loans.
• Drive profitability while ensuring policy compliance and risk controls.
• Oversee daily operations, staffing, and transaction accuracy.

Skills

Leadership

Customer relationships

Risk & controls

Microsoft Office

Communication

Time management

Travel (market)

Tools

Microsoft Office

Job description

FirstBank seeks an Area Manager to lead retail financial centers in the Murfreesboro market. You will oversee daily operations, service levels, and key customer relationships to drive growth and financial goals through strategic acquisition and service initiatives.

You will coach staff, manage deposits and loans, ensure compliance with policy and regulatory requirements, and promote FirstBank's high standard of customer service. Occasional market travel is required.