Banking Center Operations Lead

First Horizon Corp.; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

First Horizon Corp. in Memphis, TN, seeks a Teller Supervisor to lead the teller team, manage cash operations, and ensure smooth client service delivery. The role emphasizes accuracy, risk control, and adherence to bank policies while supporting daily operations.

Ideal candidates bring supervisory experience, strong cash-handling skills, and a focus on delivering excellent client experiences. This position requires on-site work in the banking center and collaboration with partners to drive sales

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 2-5 years of experience or equivalent education/experience.

Responsibilities

• Direct, coordinate, and evaluate teller units per policy.
• Lead teller team; coach, train, and set performance plans.
• Maintain cash controls and dual vault responsibilities.
• Ensure compliance with bank regulations and internal controls.
• Drive client experience and cross-sell with bank partners.

Skills

Cash handling

Supervisory

Customer service

Auditing

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

First Horizon Corp. in Memphis, TN, seeks a Teller Supervisor to lead the teller team, manage cash operations, and ensure smooth client service delivery. The role emphasizes accuracy, risk control, and adherence to bank policies while supporting daily operations.

Ideal candidates bring supervisory experience, strong cash-handling skills, and a focus on delivering excellent client experiences. This position requires on-site work in the banking center and collaboration with partners to drive sales