Teller Operations Lead: Elevate Customer Service

MidFirst Business Credit, Inc.; Oklahoma City (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

MidFirst Business Credit, Inc. is seeking a Teller Operations Supervisor in Oklahoma City to lead a team of Tellers in providing exceptional customer service. The role involves managing schedules, training new staff, and ensuring adherence to banking procedures.

The ideal candidate will have a minimum of two years of banking experience in a teller role, strong leadership capabilities, and excellent communication skills. This full-time position is expected to enhance the overall customer experience in a banking center.

Qualifications

• A minimum of two years external banking experience in a teller role during the previous two years.
• Demonstrated leadership experience.
• Proven knowledge of banking products and services.

Responsibilities

• Provide leadership to the Tellers in the banking center.
• Manage Teller work schedules and monitor overtime.
• Train new Tellers to ensure procedures are followed.

Skills

Customer service skills

Leadership experience

Attention to detail

Organizational skills

Computer skills

Education

High School diploma

Job description

MidFirst Business Credit, Inc. is seeking a Teller Operations Supervisor in Oklahoma City to lead a team of Tellers in providing exceptional customer service. The role involves managing schedules, training new staff, and ensuring adherence to banking procedures.

The ideal candidate will have a minimum of two years of banking experience in a teller role, strong leadership capabilities, and excellent communication skills. This full-time position is expected to enhance the overall customer experience in a banking center.