Lead Teller & Customer Solutions Coach

MidFirst Business Credit, Inc.; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

MidFirst Business Credit, Inc. is seeking a Teller Operations Supervisor in Phoenix, Arizona. This role involves leading Tellers and ensuring exceptional customer service while managing work schedules and training staff.

Successful candidates will have a minimum of two years in a teller role or three years in banking, along with strong leadership and customer service skills. The position entails direct customer interaction and adherence to banking protocols.

Ideal for those who excel in a dynamic environment and possess a keen attention to detail.

Qualifications

• Minimum two years external banking experience in a teller role or three years in banking.
• Proven knowledge of banking products and standard regulations.
• Excellent oral and written communication skills.

Responsibilities

• Provide leadership to Tellers in the banking center.
• Coach Tellers to identify customer opportunities.
• Manage Teller work schedules and monitor tasks.

Skills

Customer service skills

Leadership experience

Attention to detail

Proficiency in Microsoft Office

Job description

MidFirst Business Credit, Inc. is seeking a Teller Operations Supervisor in Phoenix, Arizona. This role involves leading Tellers and ensuring exceptional customer service while managing work schedules and training staff.

Successful candidates will have a minimum of two years in a teller role or three years in banking, along with strong leadership and customer service skills. The position entails direct customer interaction and adherence to banking protocols.

Ideal for those who excel in a dynamic environment and possess a keen attention to detail.