Teller Lead: Coach Tellers & Elevate Customer Experience

PNC Financial Services Group, Inc.

United States

On-site

USD 36,000 - 48,000

Full time

8 days ago
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Benefits offered by this job

Medical and prescription coverage (HSA
Dental and vision options
Life insurance (employee & family)
Short and long-term disability
401(k) with match
Dependent care reimbursement
Back-up care
Adoption, surrogacy, doula assistance
Educational assistance
Wellness program with incentives

Job summary

PNC Financial Services Group, Inc. in Palm Coast, FL invites you to join as a Teller Lead within our Retail Banking team. You will mentor tellers, deliver a unique customer experience, and identify opportunities to deepen relationships while maintaining branch operations.

This in-office role emphasizes teamwork, compliance, and service excellence. Candidates typically have 1+ years of related experience; education is no degree required, and we offer a comprehensive benefits package and career

Qualifications

  • 1+ years of related teller or banking experience.
  • No degree required; related experience accepted.

Responsibilities

  • Lead and mentor tellers to deliver a unique customer experience and improve financial wellbeing.
  • Identify banking opportunities during customer interactions and refer to branch staff.
  • Support lobby engagement and promote PNC products to meet customer needs.
  • Assist Branch Manager with performance and hiring processes.

Skills

Accountability
Banking
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales
Accuracy and Attention to Detail
Coaching Others
Digital Awareness
Effective Communications

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Palm Coast, FL invites you to join as a Teller Lead within our Retail Banking team. You will mentor tellers, deliver a unique customer experience, and identify opportunities to deepen relationships while maintaining branch operations.

This in-office role emphasizes teamwork, compliance, and service excellence. Candidates typically have 1+ years of related experience; education is no degree required, and we offer a comprehensive benefits package and career

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