Telework-Eligible Eligibility Advisor I

Texas Health and Human Services; Waco (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

100% paid health insurance

Defined benefit pension

Generous time off

Career advancement

Job summary

Texas Health and Human Services is seeking an Eligibility Advisor I (Temporary) in Waco, TX. This role supports AES in determining eligibility for SNAP, TANF, and Medicaid, with paid training and opportunities for advancement. Telework may be possible; 40-hour weeks, day shift, full-time temporary position ending 08/31/2027.

Qualifications include a high school diploma or GED, 1 year of customer service, and ability to learn complex regulations. Fingerprint background checks and E-Verify apply.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance.
• Evaluate data to enter into eligibility systems.
• Compute and authorize benefits based on eligibility.
• Process work per regulations and procedures.
• Perform other duties as assigned.

Skills

Data entry

Microsoft Word

Microsoft Outlook

Microsoft Excel

Communication

Time management

Customer service

Education

High School Diploma or GED

60 semester hours or 90 quarter hours preferred

Tools

Microsoft Teams

Soft phone technology

Job description

Texas Health and Human Services is seeking an Eligibility Advisor I (Temporary) in Waco, TX. This role supports AES in determining eligibility for SNAP, TANF, and Medicaid, with paid training and opportunities for advancement. Telework may be possible; 40-hour weeks, day shift, full-time temporary position ending 08/31/2027.

Qualifications include a high school diploma or GED, 1 year of customer service, and ability to learn complex regulations. Fingerprint background checks and E-Verify apply.