Telesales Specialist - Training & Store Solutions

American Red Cross; Bridgeport (CT); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

401K with up to 6% match

PTO and holidays

Job summary

The American Red Cross is seeking a Telesales Specialist, RSG to drive customer registrations in community training classes and to sell Red Cross Store products. This role focuses on B2C sales, handling inbound calls and providing consultative recommendations to meet training and product needs.

Excellent communication, sales skills, and the ability to multitask across systems are essential. The position offers competitive hourly wages with commission incentives and location-based pay alignment.

Qualifications

• 1 year of sales experience in a call center or similar environment.
• Ability to multi-task across multiple systems.
• Strong communication and negotiation skills are a plus.

Responsibilities

• Handle inbound calls for customers interested in training courses or Store products.
• Uncover customer training and product needs as a consultant.
• Recommend and sell training classes and Store products based on needs.

Skills

Sales experience

Multi-tasking

Communication skills

Negotiation skills

Education

High school diploma/GED

Tools

Salesforce

MS Office

Job description

The American Red Cross is seeking a Telesales Specialist, RSG to drive customer registrations in community training classes and to sell Red Cross Store products. This role focuses on B2C sales, handling inbound calls and providing consultative recommendations to meet training and product needs.

Excellent communication, sales skills, and the ability to multitask across systems are essential. The position offers competitive hourly wages with commission incentives and location-based pay alignment.