Telemarketer - State Farm Agent Team Member

Wesley Eckles; Shreveport (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Flexible schedule

Free food & snacks

Advancement opportunities

Job summary

Wesley Eckles State Farm is seeking a telemarketer to drive outbound calls and generate leads for our agents in Shreveport, LA. You will identify prospects, qualify contacts, and provide initial information on insurance options while maintaining a professional, courteous approach.

You will also stay informed about products, follow up on campaigns, and keep the CRM updated as you schedule appointments and report on activity. This role emphasizes achievement of targets and strong customer service.

Qualifications

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Strong communication and persuasive abilities; comfortable using a CRM.
• Basic understanding of insurance products or willingness to learn.
• Resilient, motivated, and organized to handle multiple leads.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Skills

Telemarketing experience

CRM software proficiency

Communication skills

Persuasion skills

Organizational skills

Tools

CRM software

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement

ROLE DESCRIPTION:

As a telemarketer for Wesley Eckles State Farm, you’ll make outbound calls to prospective customers, generate leads, and schedule appointments for our agents. You must be able to make a outbound calls consistently, while maintaining a professional and courteous approach.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.