Telecom Field Technician: Network Install & Repair

Ledcor Group; Medford (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

Ledcor Technical Services in Medford, OR is seeking a Field Operations Technician to install, repair, and test MACD moves on telecom networks. You will perform on-site work with Nokia, Infinera, and Ciena gear, and support optical, electrical, voice and data services.

The role emphasizes customer service, safety, and independent field work, with travel in company vehicle and physical requirements such as lifting up to 50 pounds.

Qualifications

• 5+ years in telecommunications, installation and service.
• Customer focused, can-do attitude for challenging situations.
• Technical college degree preferred.
• Strong knowledge of Microsoft Office.
• Experience working in the field independently.
• Clear and efficient verbal and written communication skills.

Responsibilities

• Deliver a high-quality, customer-focused service experience to every client.
• Resolve customer issues calmly and professionally using effective de-escalation techniques.
• Perform on-site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack-mounted networking equipment.
• Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity.
• Follow Ledcor's safety standards and ensure proper use of vehicles, tools, and equipment.

Skills

Extensive field service

Customer service

Problem solving

Technical troubleshooting

Microsoft Office

Communication

Education

Technical college degree or diploma

Tools

Microsoft Office suite

OTDR testing

Job description

Ledcor Technical Services in Medford, OR is seeking a Field Operations Technician to install, repair, and test MACD moves on telecom networks. You will perform on-site work with Nokia, Infinera, and Ciena gear, and support optical, electrical, voice and data services.

The role emphasizes customer service, safety, and independent field work, with travel in company vehicle and physical requirements such as lifting up to 50 pounds.