Field Network Technician: On-Site Installations & Travel

Ledcor Construction, Inc.; Pittsburgh (Allegheny County); On-site; USD 65,000 - 95,000; Full time

Job summary

Ledcor Technical Services in the United States is seeking a skilled Field Operations Technician to support restoration, maintenance, and installation of telecom services. You will install, repair, configure and test MACD on Nokia, Infinera and Ciena gear, and support optical, electrical, voice and data services.

The role emphasizes building trust with clients and delivering a best-in-class service experience while adhering to Ledcor safety standards and traveling with a company vehicle.

Qualifications

• 5+ years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling.
• Strong customer-focused approach and ability to handle challenging situations with integrity.
• Clear and efficient verbal and written communication skills.

Responsibilities

• Deliver a high‑quality, customer‑focused service experience to every client
• Resolve customer issues calmly and professionally using effective de‑escalation techniques
• Perform on‑site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack‑mounted networking equipment
• Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity
• Follow Ledcor’s safety standards and ensure proper use of vehicles, tools, and equipment at all times

Skills

Field operations

Customer service mindset

MS Office

Education

Technical college degree

Tools

OTDR testing

Cable installation tools

Job description

Ledcor Technical Services in the United States is seeking a skilled Field Operations Technician to support restoration, maintenance, and installation of telecom services. You will install, repair, configure and test MACD on Nokia, Infinera and Ciena gear, and support optical, electrical, voice and data services.

The role emphasizes building trust with clients and delivering a best-in-class service experience while adhering to Ledcor safety standards and traveling with a company vehicle.