Field Network Technician – Telecom Installations & Service

Ledcor Group; Sacramento (CA); On-site; USD 52,800 - 72,600; Full time

Benefits offered by this job

Company vehicle

Job summary

Ledcor Technical Services, a North America-wide telecom contractor, is seeking a Field Operations Technician in the Sacramento area. You will perform installation, repair, configuration and testing of MACD on Nokia, Infinera and Ciena gear, supporting customer optical, electrical, voice and data services.

The role emphasizes customer service, safety, and on-site work with travel using a company vehicle. A 5+ year telecommunications background and a technical college degree are preferred;

Qualifications

• Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling.
• Positive, customer-focused approach with integrity, empathy, and sincerity.
• Degree or diploma from a technical college preferred.
• Strong knowledge of Microsoft Office suite.
• Experience working in the field independently in a dynamic environment.
• Clear and efficient verbal and written communication skills.

Responsibilities

• Deliver a high-quality, customer-focused service experience to every client.
• Resolve customer issues calmly using effective de-escalation techniques.
• Perform onsite installation and repair of internet services, copper and fiber cabling, demarc extensions, and rackmounted networking equipment.
• Diagnose technical problems and implement solutions, including running new cable and installing data circuits.
• Follow Ledcor's safety standards and ensure proper use of vehicles, tools, and equipment.

Skills

Telecommunications

Field installation

Customer service

MACD knowledge

Education

Technical college degree

Tools

Microsoft Office

Job description

Ledcor Technical Services, a North America-wide telecom contractor, is seeking a Field Operations Technician in the Sacramento area. You will perform installation, repair, configuration and testing of MACD on Nokia, Infinera and Ciena gear, supporting customer optical, electrical, voice and data services.

The role emphasizes customer service, safety, and on-site work with travel using a company vehicle. A 5+ year telecommunications background and a technical college degree are preferred;