Telecom Field Quality Auditor & Coach

ITG Communications, LLC; Wilmington (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

ITG Communications, LLC in Wilmington, NC is seeking a Quality Control Technician - Fulfilment to perform field audits, inspections, and quality checks on completed installations and service work. You will help ensure compliance with company standards, client requirements, and safety regulations.

The role requires keen attention to detail, the ability to coach field technicians, and readiness for regional travel and emergency callouts.

Qualifications

• High school diploma or equivalent preferred.
• 2–4 years of experience in telecom installation, service, or field operations.
• Experience with field audits, quality assurance, and documentation.

Responsibilities

• Conduct field audits and inspections of installations, service calls, and technician work.
• Evaluate work quality against client specifications and safety requirements.
• Provide real-time feedback and coaching to technicians in the field.
• Verify proper installation of broadband, video, and voice services.
• Maintain OSHA compliance and safety standards.

Skills

Attention to detail

Coaching

Communication

Safety compliance

Education

High school diploma

Job description

ITG Communications, LLC in Wilmington, NC is seeking a Quality Control Technician - Fulfilment to perform field audits, inspections, and quality checks on completed installations and service work. You will help ensure compliance with company standards, client requirements, and safety regulations.

The role requires keen attention to detail, the ability to coach field technicians, and readiness for regional travel and emergency callouts.