Technology Operations Lead: Stability, Automation & Risk

Truist

Atlanta (GA)

On-site

USD 90,000 - 120,000

Full time

17 hours ago

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Benefits offered by this job

Medical insurance

Dental insurance

401k plan

Paid holidays

Job summary

Truist is seeking a technology operations professional to optimize systems-level solutions and governance. The role emphasizes production stability, risk assessment, and cross-functional collaboration to improve operational processes.

You will be onsite five days a week at one of the posted locations, with a focus on automating and refining tools, runbooks, and workflows to enhance service reliability and efficiency. Sponsorship is not available.

Qualifications

Bachelor’s degree in IT/CS or related technical discipline.
Minimum of 3 years in technology operations.
Developing understanding of IT infrastructure, cloud, security, and risk.
Experience with technology governance.

Responsibilities

Executes processes to support delivery, stability, and continuous improvement of technology services by monitoring performance and enhancing workflows.
Analyzes data, reports, and system outputs to assess health and lifecycle status of technology components; escalates issues.
Conducts root-cause analysis, evaluates workflow dependencies, and suggests design improvements to reduce risk and improve efficiency.
Identifies recurring operational issues, develops solution recommendations, and proposes runbook/workflow enhancements.
Evaluates operational trends and risks, providing recommendations for business operations, resource planning, and technology strategy.
Continuously identifies opportunities for automation, tooling improvements, and process refinement to drive scalability and reliability.