Onsite Senior Tech Operations Engineer

Truist

Charlotte (NC)

On-site

USD 110,000 - 135,000

Full time

3 days ago

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Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) plan

Paid vacation and sick days

Job summary

Truist is hiring for a technology operations role focused on implementing and optimizing systems-wide solutions. The role emphasizes production stability, asset accuracy, and risk management while collaborating with cross‑functional teams and vendors.

Onsite five days a week at posted locations, the position requires strong analytical and governance skills to support business operations. Ideal candidates will have 3+ years in technology operations, familiarity with cloud tech, ITIL/DevOps

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent experience.
Minimum of 3 years of progressive experience in technology operations.
Understanding of IT infrastructure, cloud technologies, security, compliance, and risk management.
Experience with technology governance.

Responsibilities

Monitors operational performance and recommends enhancements to processes, tools, and workflows.
Conducts root‑cause analysis and proposes design‑level improvements to tools and runbooks.
Identifies recurring issues and develops solution recommendations to reduce risk and improve efficiency.
Evaluates trends and risks to influence technology strategy and resource planning.
Promotes automation and tooling improvements to drive scalability and reliability.
Supports vendor interactions and validates changes against architectural expectations.
Assists in incident management, disaster recovery, and business continuity planning.