Technical Support Specialist II — MedTech ES 1.1x Upgrade

BD; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401k

Job summary

BD is seeking a Technical Support Specialist 2 for a limited-term assignment through June 2028. The role involves supporting ES 1.1x upgrades, resolving complex issues, and coordinating with a cross-functional team to meet regulatory requirements.

The position includes medical, health, dental, and 401k benefits per BD Total Rewards policy, and requires strong collaborative and troubleshooting skills to support field services and internal stakeholders.

Qualifications

• Limited-term assignment through June 2028.
• Benefits include medical, health, dental, 401k per BD Total Rewards policy.

Responsibilities

• Collaborate effectively with a cross-functional ES 1.1x upgrade team to ensure timely communication and coordination of support.
• Ensure adherence to regulatory requirements specific to the ES 1.1x remediation efforts.
• Operate efficiently in a dynamic upgrade environment to promptly resolve cases and escalations.
• Maintain and continuously expand knowledge of ES 1.1x to ensure proficiency in troubleshooting.

Skills

Cross-functional collaboration

Regulatory compliance

Troubleshooting

Knowledge management

Job description

BD is seeking a Technical Support Specialist 2 for a limited-term assignment through June 2028. The role involves supporting ES 1.1x upgrades, resolving complex issues, and coordinating with a cross-functional team to meet regulatory requirements.

The position includes medical, health, dental, and 401k benefits per BD Total Rewards policy, and requires strong collaborative and troubleshooting skills to support field services and internal stakeholders.