Technical Support Specialist II — MedTech ES 1.1x Upgrades

BD; Madison (WI); On-site; USD 58,000 - 75,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

401k

Job summary

BD is seeking a Technical Support Specialist 2 to support ES 1.1x upgrade activities and rapid issue resolution across the MedStation ecosystem. This temporary role emphasizes regulatory adherence, cross-functional collaboration, and proactive knowledge expansion.

The assignment runs through June 2028 with standard benefits included. The candidate will work closely with an ES 1.1x upgrade team, providing timely support, troubleshooting, and escalation management in a fast-paced environment to

Qualifications

• Experience supporting ES 1.1x upgrade projects.
• Familiar with regulatory requirements for ES 1.1x remediation.
• Ability to troubleshoot high-priority issues under time pressure.

Responsibilities

• Collaborate effectively with cross-functional ES 1.1x upgrade team to ensure timely communication and coordination of support.
• Ensure adherence to regulatory requirements specific to the ES 1.1x remediation efforts.
• Operate efficiently in a dynamic upgrade environment to promptly resolve cases and escalations.
• Maintain and expand knowledge of ES 1.1x to ensure proficiency in troubleshooting.

Skills

Customer support

Technical troubleshooting

Cross-functional collaboration

Documentation

Regulatory awareness

Tools

ES 1.1x upgrade tooling

Job description

BD is seeking a Technical Support Specialist 2 to support ES 1.1x upgrade activities and rapid issue resolution across the MedStation ecosystem. This temporary role emphasizes regulatory adherence, cross-functional collaboration, and proactive knowledge expansion.

The assignment runs through June 2028 with standard benefits included. The candidate will work closely with an ES 1.1x upgrade team, providing timely support, troubleshooting, and escalation management in a fast-paced environment to