Technical Support Specialist II - MedTech ES 1.1x Upgrades

BD; Muncie (IN); On-site; USD 55,000 - 75,000; Part time

Job summary

BD in the United States is seeking a Technical Support Specialist 2 (TSS-2) to assist in resolving complex, time-sensitive issues across ES 1.1x upgrades and implementations. This limited-term assignment supports internal peers and field service coordination.

You will collaborate with cross-functional upgrade teams, ensure regulatory compliance, and rapidly resolve escalations while expanding knowledge of ES 1.1x to improve troubleshooting and service delivery.

Responsibilities

• Collaborate effectively with a cross-functional ES 1.1x upgrade team to ensure timely communication and coordination of support.
• Ensure adherence to regulatory requirements specific to the ES 1.1x remediation efforts.
• Operate efficiently in a dynamic upgrade environment to promptly resolve cases and escalations.
• Maintain and continuously expand knowledge of ES 1.1x to ensure proficiency in troubleshooting and support.

Job description

BD in the United States is seeking a Technical Support Specialist 2 (TSS-2) to assist in resolving complex, time-sensitive issues across ES 1.1x upgrades and implementations. This limited-term assignment supports internal peers and field service coordination.

You will collaborate with cross-functional upgrade teams, ensure regulatory compliance, and rapidly resolve escalations while expanding knowledge of ES 1.1x to improve troubleshooting and service delivery.