Technical Support Specialist II — ES 1.1x Upgrades

BD; Columbus (OH); Sur place; USD 34 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Health insurance

Dental benefits

401k

Résumé du poste

BD is seeking a Technical Support Specialist 2 for a limited-term assignment anticipated to last through June 2028. The role involves resolving complex, time-sensitive issues, customer escalations, site downtime, and remote troubleshooting, with responsibilities spanning the ES 1.1x upgrade project.

The position requires collaboration with cross-functional teams to coordinate support, ensure regulatory compliance, and maintain up-to-date knowledge of ES 1.1x for effective troubleshooting and

Responsabilités

• Collaborate effectively with a cross-functional ES 1.1x upgrade team to ensure timely communication and coordination of support.
• Ensure adherence to regulatory requirements specific to the ES 1.1x remediation efforts.
• Operate efficiently in a dynamic upgrade environment to promptly resolve cases and escalations.
• Maintain and continuously expand knowledge of ES 1.1x to ensure proficiency in troubleshooting.

Description du poste

BD is seeking a Technical Support Specialist 2 for a limited-term assignment anticipated to last through June 2028. The role involves resolving complex, time-sensitive issues, customer escalations, site downtime, and remote troubleshooting, with responsibilities spanning the ES 1.1x upgrade project.

The position requires collaboration with cross-functional teams to coordinate support, ensure regulatory compliance, and maintain up-to-date knowledge of ES 1.1x for effective troubleshooting and