Technical Support Specialist

Egreenservices; Princeton (NJ); On-site; USD 65,000 - 100,000; Full time

Job summary

GrowthLab Inc., based in Princeton, NJ, is offering a temporary Technical Support Specialist role with a salary range of $65,000 to $100,000 per year. The position emphasizes hands-on relationship building and a craft-focused approach to sales marketing.

This role requires independence, strong written communication, and the ability to engage NJ-wide audiences without a script. Mentorship for junior leaders is part of the growth path.

Qualifications

• Ability to present to a NJ-wide audience without a script.
• Hands-on patience paired with relationship building.
• Integrity to flag your own mistakes first.
• Familiarity with Help Scout and Twilio Flex.
• Strong prioritization and written communication.
• Curiosity about GrowthLab Inc customers.

Responsibilities

• Segment audiences and personalize outreach to lift response rates.
• Represent GrowthLab Inc at trade shows, conferences, and local networking events.
• Conduct market research to uncover trends shaping the sales marketing space.
• Manage event sponsorships and lead-capture programs across Princeton, NJ.
• Negotiate renewals before the sales marketing contract goes quiet.
• Support junior account executives with prospecting and follow-up strategy.
• Carry the brand voice into every cold call and every caption.
• Frame the playfully-serious ROI a Princeton, NJ CFO can defend internally.

Skills

Patience

Relationship building

Written communication

Prioritization

Curiosity about customers

Tools

Help Scout

Twilio Flex

Job description

Step into a Technical Support Specialist position where Kustomer and Relationship Building translate directly into pipeline and bottom-line results. The offer reads simply — temporary, $65,000 - $100,000, 1 years, and a junior role where ownership is not a perk but the point.

Key Responsibilities

• Segment audiences and personalize outreach to lift response rates
• Represent GrowthLab Inc at trade shows, conferences, and local networking events
• Conduct market research to uncover trends shaping the sales marketing space
• Manage event sponsorships and lead-capture programs across Princeton, NJ
• Negotiate renewals before the sales marketing contract goes quiet
• Support junior account executives with prospecting and follow-up strategy
• Carry the brand voice into every cold call and every caption
• Frame the playfully-serious ROI a Princeton, NJ CFO can defend internally

What You'll Bring

• Comfort presenting to a NJ-wide audience without a script
• Hands-on proficiency with Patience, ideally paired with Relationship Building
• The integrity to flag your own mistakes first
• Enough Help Scout to be dangerous, enough Twilio Flex to be trusted
• Real Prioritization chops, plus the Written Communication curiosity to keep growing
• Real curiosity about why GrowthLab Inc customers do what they do

Since day one, GrowthLab Inc has been on a craft-focused mission to reshape sales marketing from its base in Princeton, NJ. We default to documenting decisions so NJ and remote teammates stay equally in the loop.

The offer rewards both ends, $65,000 - $100,000 for your Twilio Flex today and mentorship for the junior leader you become tomorrow.

Marked current today, the temporary opportunity at GrowthLab Inc is accepting candidates.