Technical Support Specialist

Entertainment Partners Inc; Hobbs (NM); Hybrid; USD 59,000 - 80,000; Full time

Benefits offered by this job

Mentorship program

Generous benefits

Hobbs, NM relocation/remote options

Job summary

Entertainment Partners Inc is seeking a mid-level Technical Support Specialist in Hobbs, NM with a strong focus on First Call Resolution. The role combines sales marketing duties with a growth path, offering a $59,000 - $80,000 range and a mentorship-driven environment.

You will create collateral, manage field intel, and close upsells, while leveraging Verbal Communication and Time Management to rank hot leads. Remote options are available to fit relocation plans.

Qualifications

• 5 years of Time Management experience.
• Proven Verbal Communication judgment when the textbook answer doesn't fit.
• Pattern recognition across sales/marketing engagements.

Responsibilities

• Create sales collateral, decks, and proposals that move prospects forward.
• Hand marketing the field intel that sharpens next quarter's ads.
• Pitch upsells that feel like favors, not invoices.
• Pair Verbal Communication insight with gut feel to rank the hottest leads.
• Close the gap between what marketing promises and sales delivers.
• Carry the demo from screen-share to signature in one sitting.
• Chase the sales marketing whitespace no rep in NM has worked.

Skills

Verbal Communication

Time Management

Pattern Recognition

First Call Resolution

Relocation willingness

Tools

Kustomer

Job description

Growth at Entertainment Partners Inc stalled below where it should be, so we opened a Technical Support Specialist position for a mid-level closer fluent in First Call Resolution. The promise is concrete — $59,000 - $80,000, temporary hours, 5 years honored, and a sales marketing role at Entertainment Partners Inc that grows with you.

Key Responsibilities

• Create sales collateral, decks, and proposals that move prospects forward
• Hand marketing the field intel that sharpens next quarter's ads
• Pitch upsells that feel like favors, not invoices
• Pair Verbal Communication insight with gut feel to rank the hottest leads
• Close the gap between what marketing promises and sales delivers
• Carry the demo from screen-share to signature in one sitting
• Chase the sales marketing whitespace no rep in NM has worked

What You'll Bring

• Proven Verbal Communication judgment when the textbook answer doesn't fit
• The reliability that lets a manager stop checking in
• 5 years of Time Management práctica, plus a hunger for what's next
• A knack for Kustomer that colleagues quietly come to rely on
• Pattern recognition earned across many sales marketing engagements
• Willingness to relocate to Hobbs, NM, or to make remote work
• A learner's pace that keeps up with shifting requirements

Out of a converted warehouse in Hobbs, Entertainment Partners Inc has quietly grown into a quietly-ambitious force shaping how sales marketing gets done. We swap First Call Resolution and Time Management tips over lunch because nobody here pretends to know it all.

Your offer at Entertainment Partners Inc: $59,000 - $80,000, a mentor, generous benefits, and the Hobbs, NM flexibility to grow on your own clock.

We touched the timestamp today; the Technical Support Specialist hunt continues in earnest.

Bring 4 of grit or a fresh perspective; either way, this Technical Support Specialist role wants you.