Customer Success Manager

Egreenservices; Trenton (NJ); Remote; USD 112,000 - 164,000; Full time

Benefits offered by this job

Hands-on mentorship

Flexible hours

Job summary

GrowthTech Inc. is seeking a Customer Success Manager to build a New Jersey territory from a list of names and drive ownership of post-sale success. The role offers remote hours and a compensation range of $112,000 to $164,000 annually.

Ideal candidates have 8+ years in a similar CS Manager role and strong experience with HubSpot Service Hub, CRM funnels, and data-driven campaigning. Expect mentorship and flexible scheduling aligned with NJ talent.

Qualifications

• 8+ years operating in a similar Customer Success Manager position.
• Public Speaking experience with audiences of varying sizes.
• Experience using HubSpot Service Hub for customer success workflows.
• Ability to translate customer insights into actionable campaigns.

Responsibilities

• Dig into CRM funnels and fix the step where buyers vanish.
• Tune the ad creative until the sales marketing cost-per-lead drops.
• Set the weekly cadence that keeps GrowthTech Inc reps accountable.
• Collaborate with product teams to position new offerings in the Trenton region.
• Spot which Trenton accounts are about to churn and win them back.
• Translate customer insights into sharper campaign briefs.

Skills

Public Speaking

HubSpot Service Hub

Storytelling

Churn prevention

Sales process

Tools

CRM Software

Job description

The Customer Success Manager we're after at GrowthTech Inc can build a NJ territory from a list of names and a lot of nerve. Think $112,000 - $164,000, think remote hours, think 8 years of First Call Resolution turning into ownership you can actually feel at GrowthTech Inc.

Key Responsibilities

• Dig into CRM Software funnels and fix the step where buyers vanish
• Tune the ad creative until the sales marketing cost-per-lead drops
• Set the weekly cadence that keeps GrowthTech Inc reps accountable
• Collaborate with product teams to position new offerings in the Trenton region
• Spot which Trenton accounts are about to churn and win them back
• A knack for translating customer insights into sharper campaign briefs

What You'll Bring

• The self-awareness to know which problems are yours to solve
• Enough Public Speaking to be dangerous, enough HubSpot Service Hub to be trusted
• Storytelling instincts that turn data into a decision
• A history of leaving sales marketing processes better than you found them
• The reliability that lets a manager stop checking in
• Roughly 8+ years operating in a similar Customer Success Manager position
• Demonstrated knack for making the people-first feel manageable

GrowthTech Inc has made Trenton, NJ synonymous with learning-obsessed, dependable sales marketing work that outlasts the hype cycles. People here care as much about how we work together as what we ship.

We are offering $112,000 - $164,000, a clear growth track, hands-on mentorship, and the kind of flexibility that keeps NJ talent happy.

Updated today, this Customer Success Manager req has fresh dates and an open invitation.

Your Talkdesk deserves a stage bigger than your current one, and GrowthTech Inc has it.