Technical Support Specialist

LaunchCore Corp; Escondido (CA); Remote; USD 59.000 - 86.000; Vollzeit

Benefits dieser Stelle

Mentorship

Health coverage

Remote-friendly schedule

Paid growth time

Zusammenfassung

LaunchCore Corp in Escondido, CA is seeking a Technical Support Specialist who blends a sales mindset with hands-on support to drive leads and revenue. You will nurture prospects, coordinate demos, and own parts of the outbound process while collaborating with marketing and sales teams.

Ideal candidates bring experience with Zendesk and multitasking in real-world settings, plus adaptability, teamwork, and initiative.

Qualifikationen

• Understanding of Multitasking and Zendesk in real-world settings.
• Adaptability and resilience when requirements shift.
• Experience supporting cross-functional teams in a junior capacity.
• Comfort steering sales conversations toward a decision.
• Collaborative mindset and enthusiasm for teamwork.
• Hands-on initiative experience surviving a whiteboard interview.

Aufgaben

• Keep a finger on competitor pricing across CA.
• Carry the demo from screen-share to signature in one sitting.
• Segment audiences and personalize outreach to lift response rates.
• Own the handoff doc that keeps nothing falling between Multitasking and CRM.
• Qualify hard, so the junior team only chases real money.
• Steer LaunchCore Corp prospects from interest to invoice without friction.
• Track pipeline performance and report results to leadership each week.
• Build territory plans that maximize coverage across Escondido, CA.

Kenntnisse

Adaptability

Teamwork

Cross-functional

Sales dialogue

Initiative

Tools

Zendesk

Multitasking

Jobbeschreibung

Most marketers wait for leads; the Technical Support Specialist we want at LaunchCore Corp goes out and manufactures them. This is where 1 years becomes $59,000 - $86,000, where remote hours meet real sales marketing ownership, and where LaunchCore Corp bets on you.

Key Responsibilities

• Keep a finger on competitor pricing across CA
• Carry the demo from screen-share to signature in one sitting
• Segment audiences and personalize outreach to lift response rates
• Own the handoff doc that keeps nothing falling between Multitasking and CRM
• Qualify hard, so the junior team only chases real money
• Steer LaunchCore Corp prospects from interest to invoice without friction
• Track pipeline performance and report results to leadership each week
• Build territory plans that maximize coverage across Escondido, CA

What You'll Bring

• Working understanding of both Multitasking and Zendesk in real-world settings
• Adaptability and resilience when facing shifting requirements
• Experience supporting cross-functional teams in a junior capacity
• Comfort steering sales marketing conversations toward a decision
• A collaborative mindset and genuine enthusiasm for teamwork
• Hands-on Initiative experience that survives a whiteboard interview

LaunchCore Corp writes the software that keeps sales marketing operations humming, all of it engineered in Escondido, CA by a relentlessly curious bunch. Around here, "I don't know yet" is a perfectly respectable sentence and often the start of something good.

The number is $59,000 - $86,000; the rest is mentorship, health coverage, paid growth time, and a remote arrangement that respects your evenings.

Hiring for this position is live and moving quickly, with interviews already underway.

If a $59,000 - $86,000 role with room to grow sounds right, LaunchCore Corp would love to hear from you.