Technical Support Engineer – Solar & Energy Storage

Solplanet

United States

Remote

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

International team environment

Ownership and impact

Value-driven culture

Multi-cultural workplace

Professional growth opportunities

Growing industry

Job summary

Solplanet is seeking a Technical Support Engineer in the United States to train customers on solar PV inverters, energy storage systems and EV chargers. You will build strong relationships with distributors, installers and EPCs, collaborate with sales to strengthen loyalty, and deliver training both online and onsite.

You will stay current on local regulatory requirements and feed insights back to Product Management.

Qualifications

Bachelor's degree or above in a technical field such as electrical engineering, renewable energy, PV engineering, or similar.

Responsibilities

Provide training and technical consultancy for solar PV inverters, energy storage systems, and EV chargers.
Develop and maintain relationships with Solplanet distributors, installers and EPCs.
Collaborate with sales teams to maintain customer relationships and loyalty.
Deliver online or onsite customer training for distributors and installers.
Ensure knowledge of local regulatory requirements related to Solplanet products.
Provide feedback to Product Management to enhance the product roadmap based on market insights.
Work with service teams and partners in EMEA to support customers post-sale.