Technical Services Specialist II - Construction Support

LATICRETE International; Corvallis (OR); On-site; USD 60,000 - 75,000; Full time

Job summary

LATICRETE International seeks a Technical Services Representative II to deliver technical support through various communication channels while resolving customer inquiries effectively.

The ideal candidate will have a background in the construction industry, preferably with experience in Technical Services. Responsibilities include assisting customers, coordinating technical support, and maintaining documentation in Salesforce.

Join us in making an impact on high-performance tile and stone installation systems.

Qualifications

• 3+ years experience in the construction industry.
• 2+ years experience in Technical Services or comparable.
• Knowledge of LATICRETE products and construction practices is a plus.

Responsibilities

• Provide technical services to various customers via phone and online.
• Coordinate and participate in job site visits.
• Create/update technical data sheets and advisories.

Skills

Technical Services expertise

Interpersonal communication

Salesforce knowledge

Education

High School Diploma (Degree preferred)

Tools

Salesforce

Microsoft Office

Job description

LATICRETE International seeks a Technical Services Representative II to deliver technical support through various communication channels while resolving customer inquiries effectively.

The ideal candidate will have a background in the construction industry, preferably with experience in Technical Services. Responsibilities include assisting customers, coordinating technical support, and maintaining documentation in Salesforce.

Join us in making an impact on high-performance tile and stone installation systems.