Technical Services Specialist II – Construction Support

LATICRETE International; Louisiana (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Paid vacation and sick time

Life Insurance

Job summary

LATICRETE International is seeking a Technical Services Representative II to provide essential technical support to customers. This role involves communication with architects, contractors, and internal teams to resolve inquiries and issues efficiently.

Successful candidates will have at least 3 years of experience in the construction industry, strong communication skills, and familiarity with Salesforce. Join us to make a real impact in the construction sector and enjoy a flexible benefits package!

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Experience in Technical Services or comparable industry experience.
• Fluency in a second language preferred.

Responsibilities

• Provide technical services to customers through phone and email.
• Investigate and resolve customer complaints professionally.
• Conduct job site visits and support technical training programs.

Skills

Customer support

Salesforce

Construction knowledge

Communication skills

Education

High School Diploma

Relevant degree

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International is seeking a Technical Services Representative II to provide essential technical support to customers. This role involves communication with architects, contractors, and internal teams to resolve inquiries and issues efficiently.

Successful candidates will have at least 3 years of experience in the construction industry, strong communication skills, and familiarity with Salesforce. Join us to make a real impact in the construction sector and enjoy a flexible benefits package!