Technical Services Specialist II – Construction Support

LATICRETE International; Minnesota; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Technical Services Representative II to provide vital support to customers through various communication channels. This role involves resolving technical issues, enhancing customer satisfaction, and assisting in departmental training.

The ideal candidate will have over three years of experience in the construction industry, strong communication skills, and proficiency in Salesforce. Join a family-owned leader in construction solutions and make a difference!

Qualifications

• 3+ years of experience in the construction industry.
• 2+ years in Technical Services or a comparable field.
• Strong communication skills essential.

Responsibilities

• Provide technical services to customers via multiple channels.
• Investigate customer complaints and resolve issues effectively.
• Support training programs in Technical Services.

Skills

Customer interaction skills

Salesforce knowledge

Construction methods knowledge

Technical services experience

Microsoft Office proficiency

Education

High School Diploma; degree preferred

Tools

Salesforce

JD Edwards

Job description

LATICRETE International is seeking a Technical Services Representative II to provide vital support to customers through various communication channels. This role involves resolving technical issues, enhancing customer satisfaction, and assisting in departmental training.

The ideal candidate will have over three years of experience in the construction industry, strong communication skills, and proficiency in Salesforce. Join a family-owned leader in construction solutions and make a difference!