Technical Service Lead — Construction Materials

LATICRETE International; Venice (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

Flexible spending

Life Insurance

Job summary

LATICRETE International, located in Venice, Florida, is seeking a Technical Support Manager responsible for supervising daily operations of technical service representatives in the construction industry.

Ideal candidates will have extensive experience in construction, supervisory skills, and knowledge of LATICRETE products. This role involves providing technical service, managing staff evaluations, and handling customer concerns. Benefits include health insurance and flexible spending options.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum 3 years in technical support of a building material or product.
• Detailed knowledge of LATICRETE product line and applications.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Manage attendance, scheduling, and performance evaluations.
• Provide technical service to architects and contractors.
• Analyze technical activities and report trends.

Skills

Supervisory and management skills

Excellent interpersonal communication

Knowledge of architecture and construction methods

Fluency in a second language

Computer skills (MS Office, ERP, CRM)

Education

Associate’s Degree or equivalent work experience

Tools

Microsoft Office

Oracle EnterpriseOne

CRM OnDemand

Job description

LATICRETE International, located in Venice, Florida, is seeking a Technical Support Manager responsible for supervising daily operations of technical service representatives in the construction industry.

Ideal candidates will have extensive experience in construction, supervisory skills, and knowledge of LATICRETE products. This role involves providing technical service, managing staff evaluations, and handling customer concerns. Benefits include health insurance and flexible spending options.