Technical Service Lead — Construction Materials

LATICRETE International; Fort Myers (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

Paid holidays and vacation

Flexible spending

Life Insurance

Job summary

LATICRETE International in Fort Myers, Florida, is searching for a Technical Support Manager responsible for supervising technical service representatives in the construction products industry. The ideal candidate should have at least 7 years of industry experience, strong supervisory skills, and knowledge of LATICRETE products.

Key responsibilities include managing daily operations, providing technical advice, and ensuring service quality. This position also involves writing technical documentation and participating in management meetings. Benefits include medical and dental coverage, a 401(k) plan, and tuition reimbursement.

Qualifications

• Minimum 7 years experience in the construction industry.
• Minimum 3 years in technical support of building materials or products.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Manage technical service representatives and assess performance.
• Provide technical service to architects, contractors, and distributors.

Skills

Supervisory and management skills

Excellent interpersonal communication

Knowledge of architecture and construction methods

Fluency in a second language

Team cooperation

Education

Associate’s Degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

ERP systems

CRM systems

Job description

LATICRETE International in Fort Myers, Florida, is searching for a Technical Support Manager responsible for supervising technical service representatives in the construction products industry. The ideal candidate should have at least 7 years of industry experience, strong supervisory skills, and knowledge of LATICRETE products.

Key responsibilities include managing daily operations, providing technical advice, and ensuring service quality. This position also involves writing technical documentation and participating in management meetings. Benefits include medical and dental coverage, a 401(k) plan, and tuition reimbursement.